Preventative Maintenance Services
Protect your NanoBrook instrument with a preventative maintenance package from Brookhaven Instruments. Purchase the package that suits your needs to ensure your investment delivers many years of service and operates at peak performance.
Brookhaven Instruments offers preventative maintenance packages for your NanoBrook series light scattering instrument. Whether choosing the Standard or Enhanced package, either will ensure your instrument is operating at peak performance and minimize instrument downtime. All preventative maintenance visits are performed by our experienced factory certified technicians.
Standard:
Our basic package includes one annual preventative maintenance visit per year to your facility, as well as the cost of any labor for factory repairs if necessary.
Enhanced:
Our most comprehensive maintenance solution for your instrument which includes applicable field enhancements, software upgrades, and an Operational Qualification with a Certificate of Performance all done at your annual maintenance visit at no additional charge.
Should your instrument need factory repair, all parts and labor expenses are covered. A loaner instrument will be provided during this time (if available) to further minimize instrument downtime and keep laboratory operation at peak performance.
We are pleased to offer a 10% discount on the purchase of a multi-year Enhanced package.
| Preventative Maintenance Package Features: | Standard | Enhanced |
| Scheduled Preventative Maintenance visit to customer site (1/year) | X | X |
| Field enhancements (update components, firmware, software), and Operational Qualification performed at scheduled Preventative Maintenance visit (1/year) | X | |
| Labor for Factory repairs | X | X |
| Parts for Factory repairs | X | |
| Loaner equipment when possible (minimize downtime) | X | |
| 10% Multi-year discount | X |
*Preventative Maintenance Packages may only be purchased while your instrument is covered by our standard warranty or extended warranty.
Discuss system maintenance with an expert
Our team of professionals is standing by to help you select the preventative maintenance package that suits your needs.